Unifyed Partners with BlackBeltHelp to Deliver HumanAI for Financial Aid Support in Higher Education

Miami, Florida: Unifyed, a leading provider of digital transformation solutions for higher education, has partnered with BlackBeltHelp to deliver HumanAI for Financial Aid Support Services. This innovative solution combines human intelligence and AI to help institutions deliver timely, personalized, and 24/7 assistance to students navigating the complex financial aid process. 

The HumanAI solution offers omnichannel support via phone, email, live chat, chatbot, and voicebot, ensuring students receive accurate information and guidance whenever and wherever they need it. Designed to integrate seamlessly with financial aid systems, the platform adapts to each institution’s policies and procedures, offering a consistent and compliant support experience. 

Key features of the HumanAI for Financial Aid Support include: 

• AI-powered support trained on financial aid-specific topics and workflows 

• Financial aid specialists knowledgeable in federal, state, and institutional aid programs 

• FERPA-compliant and secure interactions 

• 24/7 availability with human transfer options for complex cases 

• Support for FAFSA, verification, deadlines, awards, disbursements, and appeals 

Institutions using HumanAI for Financial Aid have reported measurable improvements—faster response times, higher resolution rates, and fewer walk-ins—while giving staff more time to focus on high-touch counseling and compliance. The result: a smoother, more informed student journey and reduced operational strain on financial aid teams. 

WHY
Unifyed is here to transform education by improving access to learning, increasing student engagement, and reducing institutional costs.  

WHO
Unifyed is a pioneer in higher education software and serves over 150 colleges and universities around the world.  

WHAT
Unifyed builds beautiful and easy-to-use solutions designed to help partner institutions recruit, engage, educate, retain, and graduate more students. 

HOW
Unifyed delivers affordable and flexible solutions in partnership with the higher education community that are powered by AI, microservices-based, and cloud-native. 

To learn more about the HumanAI for Admissions Support Solution, schedule a demo or contact engage@unifyed.com. Existing customers can reach out to their dedicated Customer Success Managers or email unifyedcs@unifyed.com for assistance.