Unifyed Announces General Availability of Engage v12.34

Thursday – April 23, 2026

Unifyed Engage 12.34

Summary

The following have been updated with new enhancements and/or resolved defects:

  • Integration Middleware Services
  • User Account Creation with Realtime Directory Sync
  • SMS & Email Analytics for Messages
  • Unifyed Forms: Export Data
  • Updating from EWS to Graph API

Enhancements

1. User Account Creation with Realtime Directory Sync (RTDS)

In environments using RTDS via XML sync, a rare scenario could occur where a user logged in before being included in the nightly sync. This resulted in an account being created at login. During the subsequent nightly sync, a second account could also be created if the same email address appeared in a different letter case (e.g., User@School.edu vs user@school.edu), as email values were treated as distinct.

Resolution

Email addresses are now normalized to a consistent format prior to processing. This ensures that case variations are recognized as the same user, preventing duplicate account creation and improving data integrity.

2. O365 Email – Updating from EWS to Graph API

Microsoft will be deprecating EWS later this year (Q4 2026). We have updated the O365 Email applet to support the newer Graph API endpoints. The applet should be functionally the same with only back-end changes.

What’s New

  • Graph API used instead of legacy (and soon to be deprecated) EWS API

Action Required

  • Must publish updated Applet through Studio
    • Studio > App Manager > 0365 Email > Update > Publish

 

Defects

1. Forms – Export Data

Resolved an issue where exported form data did not consistently align with field headers; data now maps correctly in export files.

2. Messages – SMS & Email Analytics

Fixed an issue preventing SMS and Email analytics from displaying in the UI despite being returned by the API. Analytics are now visible in Message Analytics.

Accessibility Compliance

Along with the platform, this release is compliant to WCAG 2.1 AA.

Supported Browser & Devices

This release is supported on the following devices and browsers:

Supported Devices  
Device Operating System
Android Version 10
iPad Version 13.1
iOS Version 12 and Above
 
Supported Browsers  
Browser Version
Chrome 84.0.4147.89 & above
Edge 84.0.522.48 & above
Firefox 79.0 & above
Safari 12.0 & above

About Unifyed

Unifyed is a pioneer in higher education software and serves over 150 colleges and universities around the world. Unifyed partners with colleges and universities to deliver affordable solutions that help recruit, engage, educate, retain and graduate 21st century students.

For the detailed release note please visit : my.unifyed.com