Appendix M

Unifyed Yoda - Quotas and Limits

This document contains current API restrictions, quotas, and limits on use of Unifyed Yoda. We reserve the right to change these limits, and this page will be updated to reflect any changes.

Quotas

Quotas differ based on the Unifyed Yoda edition and pricing plan. These quotas apply to each Yoda tenant and are shared across all applications and IP addresses.
The following table provides a quota comparison for editions and pricing plans.

	Standard Edition	Enterprise Edition
	Standard Edition	Essentials	Plus
Text ¶	180 requests per minute	600 requests per minute	600 requests per minute
Audio input † (also known as speech recognition, speech-to-text, STT)	100 requests per minute 1,000 requests per day 15,000 requests per month Maximum 60 seconds of audio length per request	300 requests per minute Maximum 60 seconds of audio length per request	300 requests per minute Maximum 60 seconds of audio length per request
Audio output †(also known as speech synthesis, text-to-speech, TTS)	Same as audio input	Same as audio input	Same as audio input
Knowledge Connectors (Beta)	Maximum 10 MB total document size 1,000 requests per month 100 requests per day	Maximum 10 MB total document size 1,000 requests per month 100 requests per day	Unlimited #
Sentiment analysis	Not available	Unlimited #	Unlimited #
Mega agent (Beta)	1000 requests per day	Unlimited #	Unlimited #
Dialogflow phone gateway (Beta) Includes audio input and output.	Toll-free number: Not available 3 total phone minutes per minute ‡ 30 phone minutes per day 500 phone minutes per month Phone number reserved for 30 days	100 total phone minutes per minute ‡	100 total phone minutes per minute ‡
Design-time requests For example, calls to build or update an agent.	60 requests per minute	60 requests per minute	60 requests per minute
Other session requests For example, setting session entities or updating/querying context.	100 requests per minute	100 requests per minute	100 requests per minute

† Each StreamingDetectIntent stream is considered a single request, even though the stream might include multiple frames of StreamingDetectIntentRequest audio within the stream.

‡ "Phone minutes per minute" is the total sum of time per minute that is used by all users making calls through the phone system. For example: in one 60-second time period one user is on for 60 seconds, a second for 30 seconds, and a third for 30 seconds. This is calculated as 2 minutes per minute. More minutes per minute allows more users to use the system simultaneously.

# Features marked as unlimited are still potentially limited by use of other features. For example, if your edition provides unlimited quota for knowledge connectors, a text request that uses knowledge connectors is still limited by the quota for text requests.

¶ Google Assistant audio input and output is considered a text request.

Count limits

Description	Limit
Maximum number of intents	2000
Maximum number of entity types	250
Maximum number of training phrases per intent and per language *	2000
Maximum number of training phrases per agent and per language *	100,000
Maximum number of entity entries	30000
Maximum number of entity synonyms per entity entry	200
Maximum number of entity reference values and synonyms per agent and per language *	1,000,000
Maximum number of parameters per intent	20
Maximum number of input contexts per intent	5
Maximum number of output contexts per intent	30
Maximum number of text responses per intent and per language *	30
Maximum number of prompts per parameter and per language †	30
Maximum number of agents per Google Cloud project	1

* All limits related to intents that have a language component are validated on a per language basis. For example, if your agent supports English and French, an intent can have at most 2000 English training phrases and 2000 French training phrases.

† For example, if your agent supports English and French, a parameter can have at most 30 English prompts and 30 French prompts.

Duration limits

Description	Limit
Maximum telephony call duration	3.5 hours

Length limits

Description	Limit
Minimum agent name length	1 character
Maximum agent name length	150 characters
Maximum agent description length	500 characters
Maximum intent name length	100 characters
Maximum entity type name length	30 characters
Maximum training phrase length	768 characters
Maximum action name length	250 characters
Maximum context name length	250 characters
Maximum entry value length	512 characters
Maximum parameter name length	30 characters
Maximum text response length	4000 characters
Maximum detect intent text input length *	256 characters
Maximum event name length	150 characters

* This limit is enforced by the Dialogflow service. If you are using an integration, the integration platform may have a smaller limit. See the details for your integration.