Appendix A

APPENDIX A - UNIFYED OPT-IN SERVICES



SECTION I: OPTIONAL A-LA-CARTE ADD-ONS

Suggested Unifyed Add-Ons:

SERVICES

DESCRIPTION

1. Unifyed Custom Training / Consulting

Unifyed Consultants are always available to come on site to train and consult with your staff on a variety of technical and non-technical topics. If services are required to be performed on-site, travel, lodging, meals/per-diem, and incidentals are billed in addition on actuals at Member's expense.

2. Custom User Interface Design

In order to meet the unique needs of our Member, the Unifyed Design team is tailor made to seek out the custom solutions, branding and style individually suited for individual institutions. We provide cost-effective services to make the Unifyed Portal Platform the perfect fit for your students, faculty and staff.

3. Additional Single Sign-On development /Configuration

As critical online applications have proliferated, so have demands to manage authentication and security. Unifyed staffs a dedicated team to help Member institutions to integrate all necessary business critical applications into the Unifyed Single Sign-On solution.

INFRASTRUCTURE SERVICES

1. Onsite Relay Server - Managed by Campus Consortium

Refer to Assumption, under schedule 0001 for details.

2. Unifyed Portal Platinum Support

Reduce your anxieties by upgrading to 24x7 Unifyed support. Our Platinum support gives you the advantage of contacting us anytime on all Unifyed issues, regardless of the level of severity.

SECTION II: ALA-CARTE - HOURLY RATES

You can buy a-la-carte hours in 4hr increments.

Staff level

Non-Member Rates*

Member Rates*

Junior Technical

$150

$125

Senior Technical

$200

$150

Principal

$300

$250

Specialist

highly variable

highly variable

PREPAID:

You can buy pre-paid blocks of hours in 4hr increments.

Number of Hours

Discount Structure

4 - 40

0%

44 - 100

5%

104 - 500

10%

504+

15%

ASSUMPTIONS:

1. If services are required to be performed on-site, travel costs, meals/per-diem, and incidentals are billed in addition on actuals.

2. If services are required to be performed on-site, services must be scheduled at least two weeks in advance

3. Scheduling of services is subject to availability of Unifyed resources

4. 100% premium to the rate is added for weekends and holidays and is subject to availability of Unifyed resources